Delegations

Delegation list screen

Filters

Delegation list

Adding a delegation

When adding a new delegation, you can decide whether or not to send a notification email to the delegated user via the displayed message box.

A delegation is unique based on the process, the participant, the user, and the delegated user. This means that you cannot define multiple time periods for a given delegation.

You cannot define cross-delegations on overlapping periods between the same users on the same participant.

You cannot define multi-level delegations. If user A has delegated actions to user B, user B cannot then delegate these actions to user C.

Deleting a delegation

Deleting a delegation does not delete the associated user.

Process versioning

Delegations are process version-specific:

  • New versions of a process copy all existing delegations where possible, based on matching participant names.

  • Since delegations can only be created for active processes, delegations are only carried forward when a versioned process is activated.

  • A delegatee can only see the delegator’s actions and requests from the version at which they were delegated the role, and going forward if copied by creating a new version and not changed subsequently.

  • When a user changes a delegation in the current version, it does not affect prior delegations performed for previous versions.

  • If prior version actions and requests also need to be delegated, an administrator must use the administrator delegation screen to add the prior versions' delegations.

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