SENDMESSAGE Workflow Application

Overview

The SENDMESSAGE workflow application lets users send SMS notifications using the Twilio SMS platform; to use this application, you’ll need to set up an account on the Twilio website at https://www.twilio.com/sms.

How it works

The SENDMESSAGE application requires two parameters (BODY and TO) and associating these with their corresponding IDs.
The values that correspond to the ACCOUNT_SID, AUTH_TOKEN, and FROM parameters are required to connect to Twilio, but these are generally configured in the Instant messaging section on the General tab in the Configuration Panel. However, if they have been configured in the SENDMESSAGE action in the process, these values will override any corresponding values set in the Configuration Panel.

Parameters

Required parameters

Parameter
Type
Direction
Description
BODY
Text
IN
Message text
TO
Text
IN
Recipient’s phone number, which must contain the country code (using a + before the country code is optional, e.g. +15551234567)

Optional parameters

Parameter
Type
Direction
Description
ACCOUNT_SID
Text
IN
Account security identifier *
AUTH_TOKEN
Text
IN
Account authentication token *
FROM
Text
IN
Sender’s phone number, which must contain the country code (using a + before the country code is optional, e.g. +15551234567) *
MESSAGE_SID
Text
OUT
Alphanumeric code returned to identify successfuly sent messages; for more information, see https://support.twilio.com/hc/en-us/articles/223134387-What-is-a-Message-SID-
ERROR_MESSAGE
Text
OUT
Message returned in case of error; for a list of Twilio error messages and codes, see https://www.twilio.com/docs/api/errors/reference
ERROR_CODE
Text
OUT
Error code returned in case of error; for a list of Twilio error messages and codes, see https://www.twilio.com/docs/api/errors/reference
* These parameters must be associated to a Twilio account.