Microsoft Entra ID Synchronization

Azure Active Directory (Azure AD) has been renamed to Microsoft Entra ID (ME-ID). While the WorkflowGen documentation has been updated to reflect this name change, the WorkflowGen application settings still refer to Azure AD (for example, Azure AD SCIM v2 directory connector).

Likewise, certain ME-ID configuration items in the Azure portal have been renamed and/or moved. The WorkflowGen documentation has been updated accordingly, but still might not be completely accurate in this regard. See the Microsoft Entra ID documentation for more information.

Overview

This section provides instructions on how to configure the WorkflowGen Azure AD synchronization connector, which relies on Microsoft Entra ID user provisioning features. Users and groups are automatically updated (pushed to WorkflowGen) by ME-ID (every 20 to 40 minutes) using the SCIM v2 protocol.

As mentioned, it's ME-ID that pushes the data to WorkflowGen. The nature of the protocol doesn't allow WorkflowGen to update in any way the directory in ME-ID. In other words, it's ME-ID that queries WorkflowGen for information, not the other way around. This means that ME-ID is the only source of truth for users and groups for the system.

In the instructions, substitute <workflowgen url> with the domain and path to your WorkflowGen instance; for example, localhost/wfgen or mycompany.com/wfgen.

• ME-ID user passwords are not provisioned.

• Only one WorkflowGen directory can be provisioned by ME-ID.

• If you're using ME-ID SCIM user provisioning, you should disable the WorkflowGen Directory Synchronization Service (e.g. WfgDirectoriesSyncService.exe) if it's been installed and started.

Prerequisites

• Make sure to have a working WorkflowGen instance within a network reachable by ME-ID with the HTTPS (recommended) or HTTP ports opened.

• Make sure to know the address of the instance.

• Make sure that the WorkflowGen instance is running.

• Make sure that the SCIM application is properly installed and configured. For instructions on how to do this, see Enabling WorkflowGen SCIM in the WorkflowGen Node.js-based applications section in the WorkflowGen Technical Guide.

• A P2 license must be activated in the ME-ID tenant.

ME-ID requires that the WorkflowGen website link be publicly accessible.

WorkflowGen configuration

This section provides instructions on how to define a new directory that will be used by ME-ID to synchronize users and groups. Once you've made sure you've met the prerequisites, you can proceed with configuring WorkflowGen to receive information from ME-ID.

Before going further with the configuration, make sure that the EngineServiceImpersonificationUsername key in the WorkflowGen web.config is set to an existing Administrator username. Otherwise, the synchronization connector won't have sufficient permissions to make all of the requests needed to provision users and groups.

Create and configure an Azure AD SCIM v2 directory

1. In the WorkflowGen Administration Module (https://<workflowgen url>/admin), click Directories, then click New directory on the Directories screen.

2. Enter a name and a description for the directory.

3. From the Directory connector drop-down list, select Azure AD SCIM v2.

   ✏️ Note: You can only have one SCIM directory per WorkflowGen instance.

4. Click Save to create the directory.

5. Copy the generated SCIM token value, since you'll need it for the next step.

Microsoft Entra ID configuration

This section provides the steps for configuring a typical enterprise application with ME-ID in order to provision your WorkflowGen instance with users and groups.

Note on existing WorkflowGen instances

If you've already synchronized a WorkflowGen instance with an enterprise application in ME-ID (or Azure AD), don't re-use the same enterprise application with another WorkflowGen instance. Instead, create a new enterprise application for each new WorkflowGen instance you want to synchronize.

Step 1: Create a new enterprise application

In order to provision WorkflowGen, you have to register it in the Microsoft Entra admin center, which is done by adding a new enterprise application. To do this:

1. In your Azure portal, go to the Enterprise applications page, then click New application.

2. In the Browse Microsoft Entra Gallery page, click Create your own application, then select Integrate any other application you don't find in the gallery (Non-gallery)

3. Enter a name for the application. Typically, you'd want to give it a name like WorkflowGen SCIM v2 in order to identify it easily.

4. Click Create.

You can now proceed to configure the ME-ID application to provision WorkflowGen.

Step 2: Configure the Microsoft Entra ID application

Establish a connection between WorkflowGen and Microsoft Entra ID

Click Provision User Accounts on the application page, then click Get started on the Overview page. All of the remaining configurations will be done here.

To set up the connection between WorkflowGen and ME-ID:

1. Choose Automatic provisioning mode.

2. Click Admin Credentials. In the Tenant URL field, add your WorkflowGen SCIM URL https://<workflowgen url>/scim (e.g. https://mycompany.com/wfgen/scim).

   ✏️ Note: If your WorkflowGen base domain already points to the WorkflowGen instance, don't include the wfgen part of the address.

3. In the Secret Token field, paste the SCIM token value that WorkflowGen generated earlier when you created the new SCIM directory.

4. Click Test Connection and wait for the results. If all goes well, you'll receive a notification along with additional options.

5. Click Save at the top of the page.

Configure the provisioning

Two new sections should now appear: Mapping and Settings. You'll need to change some mappings in order to correctly match the corresponding data in WorkflowGen, and to reduce the possibility of errors.

Groups

Click the option that contains Groups to change the mapping for groups. Then, in the new page, go to the Attribute Mappings section and keep only the externalId, displayName, and members mappings set to customappsso. You'll also need to change the mapping of externalId to ME-ID's objectId if it is not correctly mapped already. This will prevent two different groups from being provisioned with the same externalId. This attribute must be unique.

You also have the ability to customize which operations should be executed in the WorkflowGen directory. If you're starting from scratch, you should leave Create, Update, and Delete enabled to make sure that Azure can perform any operation it needs to keep WorkflowGen in sync with ME-ID.

The final mapping should resemble the following table. If you have any additional mappings that aren't listed here, you should delete them, because they won't be mapped in WorkflowGen.

ME-ID attribute	customappsso attribute	WorkflowGen group
objectId	externalId	systemIdentifier
mailNickname	displayName	name
members	members	users

• The ME-ID attribute column corresponds to the group's attributes defined in Microsoft Entra.

• The customappsso attribute column corresponds to the group's attributes defined in the SCIM specification (e.g. urn:ietf:params:scim:schemas:core:2.0:Group).

• The WorkflowGen group column corresponds to the group fields and properties that will be updated in WorkflowGen.

Once you've set all of the group mappings, click Save again.

Users

You also need to modify the user mappings. To do this, return to the Provisioning options for the enterprise application, then click the button for user mappings in the Mappings section.

In the Attribute Mappings section of the new page, you only need to change the mapping of externalId to ME-ID's objectId.

You also have the ability to customize which operations should be executed in the WorkflowGen directory. If you're starting from scratch, you should leave Create, Update, and Delete enabled to make sure that Microsoft Entra ID can perform any operation it needs to keep WorkflowGen in sync with it.

The final mapping should resemble the following table. If you have any additional mappings that aren't listed here, you should delete them, because they won't be mapped in WorkflowGen.

ME-ID attribute	customappsso attribute	WorkflowGen user
Switch([IsSoftDeleted], , "False", "True", "True", "False")	active	isActive
displayName	displayName	commonName
FacsimileTelephoneNumber	phoneNumbers[type eq "fax"].value	fax
givenName	name.givenName	firstName
jobTitle	title	jobTitle
mail	emails[type eq "work"].value	email
objectId	externalId	systemIdentifier
manager	urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager	manager
mobile	phoneNumbers[type eq "mobile"].value	mobile
postalCode	addresses[type eq "work"].postalCode	postalCode
physicalDeliveryOfficeName	addresses[type eq "other"].Formatted	office
streetAddress	addresses[type eq "work"].streetAddress	postalAddress
surname	name.familyName	lastName
telephoneNumber	phoneNumbers[type eq "work"].value	phone
userPrincipalName	userName	userName

• The ME-ID attribute column corresponds to the user's attributes defined in Microsoft Entra.

• The customappsso attribute column corresponds to the user's attributes defined in the SCIM specification (e.g. urn:ietf:params:scim:schemas:extension:enterprise:2.0:User).

• The WorkflowGen user column corresponds to the user fields which will be updated in WorkflowGen.

Once you've set all of the user mappings, click Save.

Step 3: Launch the synchronization

You're now ready to launch the synchronizations of users and groups with your WorkflowGen instance. To do this, go to the Settings section of your enterprise application's Provisioning page.

If you want to synchronize only a subset of your ME-ID users and groups, select the Sync only assigned users and groups scope, then manually assign them to this application in the directory. To do this, go to the application's Users and groups section and manually add your users there.

You can also configure the application to synchronize all of your directory's users and groups. In this case, select the Sync all users and groups scope.

Once you're ready, change the provisioning status to On, then click Save.

You've now finished configuring the user and group provisioning from Microsoft Entra ID to WorkflowGen using the SCIM v2 protocol. In WorkflowGen, you can review the provisioning in the synchronization logs in the Administration Module, or in the log files created by the WorkflowGen SCIM API, located in WorkflowGen's APP_DATA directory.

Migrating from classic Active Directory to Microsoft Entra ID

If you already have a synchronization with a classic AD, this section provides instructions on how to migrate your WorkflowGen users to your new Microsoft Entra ID without having to delete then re-create them.

About Microsoft Entra ID provisioning

First, it's important to understand how Microsoft Entra ID synchronizes your directory through the SCIM connector before going ahead with a migration. In this guide, we've changed the default mapping between ME-ID object properties and SCIM properties. One of these is the externalId SCIM property, which represents a unique identifier from an external system, so it must be opaque for WorkflowGen. This guide has you change this mapping from displayName in ME-ID to objectId. In WorkflowGen, externalId maps to a user's systemIdentifier property; therefore, the objectId value from ME-ID is being provisioned into the systemIdentifier value in WorkflowGen.

Second, ME-ID begins the synchronization by interrogating the SCIM connector to find existing users. It begins by sending GET requests with its objectId values. Since WorkflowGen doesn't have any Id that corresponds to ME-ID's objectId, it will always fail with a 404 NOT FOUND error. Then, it sends GET requests but with a filter on externalId, and this time, it will find users in WorkflowGen if their systemIdentifier matches a user's objectId in ME-ID.

How to migrate users and groups to Microsoft Entra ID

1. Deactivate the classic Active Directory synchronization connector.

2. Create a new Azure SCIM v2 directory connector.

3. Move the users and groups already in Active Directory from other existing WorkflowGen directories to the SCIM directory.

4. Create a script that will update users and groups in the SCIM directory with their systemIdentifier properties set to their corresponding ME-ID objectId properties.

This example contains an algorithm that links users and groups to ME-ID:

groups = fetch_groups_from_azure()

for group in groups:
    for user in group.users:
        wfgUser = fetch_wfg_user_with_key(user.something)
        wfgUser.systemIdentifier = user.objectId
        update(wfgUser)

    wfgGroup = fetch_wfg_group_with_key(group.something)
    wfgGroup.systemIdentifier = group.objectId
    update(wfgGroup)

This example contains an algorithm that links only users to ME-ID:

users = fetch_users_from_azure() 

for user in users:
    wfgUser = fetch_wfg_user_with_key(user.something)
    wfgUser.systemIdentifier = user.objectId
    update(wfgUser)

Troubleshooting

Users and groups are marked as skipped in ME-ID's synchronization logs

If you encounter this issue, it might be because the users and groups are outside the scope of the synchronization. The reason could be that you didn't assign users to the enterprise application and you selected a scope of assigned users only. To resolve this, assign users to the enterprise application by going into its Users and groups section. You can also change the scope of the synchronization to all of the directory's users and groups by editing the enterprise application's synchronization settings.

Another possible cause might be related to other configurations in your Microsoft Entra ID. For more troubleshooting steps, see the No users are being provisioned Microsoft article.