Statistics
Overview
The Statistics screen allows users to have detailed reports of all the ongoing and closed requests. Users can obtain the following categories of reports:
Activity statistics that provide views of the various requests and actions in real time or during a specified time period
Data statistics that detail the data information per process with filtering capabilities
Statistics settings (such as the number of items to display in a report) are configured in the Statistics section on the Portal tab in the Administration Module Configuration Panel (see Statistics in the WorkflowGen Administration Guide for more information).
Activity
Activity statistics form
The activity form allows the user to create views and reports related to the requests in progress (in real time), as well as requests in any previous timeframe.
* Displayed only when a single process is chosen from the Process drop-down list.
If the period chosen is Real time, then the report will be based on requests in progress only.
Activity report: real time
Available functions
Requests
General
Number of requests in progress
Number of overdue requests in progress
Number of requests in progress with overdue actions
By requester
In progress
In progress with overdue
In progress with overdue actions
Displays available: data table, bar chart, pie chart
By process
In progress
In progress with overdue
In progress with overdue actions
Displays available: data table, bar chart, pie chart
Actions
General
Number of actions in progress
Number of overdue actions in progress
Number of actions to assign
Number of actions to take on (team actions to do but not yet assigned)
By participant
In progress
In progress with overdue
Displays available: data table, bar chart, pie chart
By process
In progress
In progress with overdue
In progress with overdue actions
Displays available: data table, bar chart, pie chart
Activity report: by period
Available functions
Requests
General
Number of different requesters
Number of requests in progress
Number of overdue requests in progress
Number of requests in progress with overdue actions
Number of closed requests
Number of closed requests with overdue
Number of closed requests with overdue actions
Average of realization duration (all requests)
Average of realization duration (except overdue)
Number of requests per day
Results may vary depending on the parameters of the statistics that you filter.
Top process
Request (number of requests per process)
Displays available: table, bar chart, pie chart
Participants
Request volume (by requester)
Started
In progress
In progress and overdue
In progress with overdue actions
Closed
Closed and overdue
Closed with overdue actions
Displays available: table, bar chart, pie chart
Action volume (by participant)
In progress
In progress and overdue
Closed
Closed and overdue
To assign
To accept (team actions to do but not yet assigned)
Displays available: table, bar chart, pie chart
Action duration (by participant)
Completion
Completion except overdue
Accepted
Accepted except overdue
Displays available: table, bar chart, pie chart
Data
Data statistics form
The data statistics form lets you create reports based on the data of a current process.
* Displayed only when a single process is chosen from the Process drop-down list.
Available functions
Data statistics screen
Data statistics report
The results list allows drag-and-drop reordering of columns. Column order is specific to the user and is retained thereafter.
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