Statistics

Overview

The Statistics screen allows users to have detailed reports of all the ongoing and closed requests. Users can obtain the following categories of reports:

  • Activity statistics that provide views of the various requests and actions in real time or during a specified time period

  • Data statistics that detail the data information per process with filtering capabilities

Statistics settings (such as the number of items to display in a report) are configured in the Statistics section on the Portal tab in the Administration Module Configuration Panel (see Statistics in the WorkflowGen Administration Guide for more information).

Activity

Activity statistics form

The activity form allows the user to create views and reports related to the requests in progress (in real time), as well as requests in any previous timeframe.

Fields

Description

Period

Filter by a predefined period

Or from... to...

Filter by user defined period

Folder

Filter by process folder

Category

Filter by process category

Process

Filter by process name

Version *

Filter by process version

State

Filter by request in Test mode, Active mode, or all modes

Data *

Filter by process data values

* Displayed only when a single process is chosen from the Process drop-down list.

If the period chosen is Real time, then the report will be based on requests in progress only.

Activity report: real time

Available functions

Functions

Description

Refine search

Start a new statistics search

Save as view

Save the current report as a view (see Views)

Print

Print the report

Requests

General

  • Number of requests in progress

  • Number of overdue requests in progress

  • Number of requests in progress with overdue actions

By requester

  • In progress

  • In progress with overdue

  • In progress with overdue actions

Displays available: data table, bar chart, pie chart

By process

  • In progress

  • In progress with overdue

  • In progress with overdue actions

Displays available: data table, bar chart, pie chart

Actions

General

  • Number of actions in progress

  • Number of overdue actions in progress

  • Number of actions to assign

  • Number of actions to take on (team actions to do but not yet assigned)

By participant

  • In progress

  • In progress with overdue

Displays available: data table, bar chart, pie chart

By process

  • In progress

  • In progress with overdue

  • In progress with overdue actions

Displays available: data table, bar chart, pie chart

Activity report: by period

Available functions

Functions

Description

Refine search

Start a new statistical search

Save as view

Save the current report as a view

Print

Print the report

Requests

General

  • Number of different requesters

  • Number of requests in progress

  • Number of overdue requests in progress

  • Number of requests in progress with overdue actions

  • Number of closed requests

  • Number of closed requests with overdue

  • Number of closed requests with overdue actions

  • Average of realization duration (all requests)

  • Average of realization duration (except overdue)

  • Number of requests per day

Note: Results may vary depending on the parameters of the statistics that you filter.

Top process

  • Request (number of requests per process)

Displays available: table, bar chart, pie chart

Participants

Request volume (by requester)

  • Started

  • In progress

  • In progress and overdue

  • In progress with overdue actions

  • Closed

  • Closed and overdue

  • Closed with overdue actions

Displays available: table, bar chart, pie chart

Action volume (by participant)

  • In progress

  • In progress and overdue

  • Closed

  • Closed and overdue

  • To assign

  • To accept (team actions to do but not yet assigned)

Displays available: table, bar chart, pie chart

Action duration (by participant)

  • Completion

  • Completion except overdue

  • Accepted

  • Accepted except overdue

Displays available: table, bar chart, pie chart

Data

Data statistics form

The data statistics form lets you create reports based on the data of a current process.

Fields

Description

Period

Filter by a predefined period

Or from... to...

Filter by user defined period

Requester

Filter by the requester

Process

Filter by process name

Version *

Filter by process version

State

Filter by request in Test mode, Active mode, or all modes

Status

Filter by request status

Displayed data

Choose data items to display in the report (with data selector)

Data *

Filter by process data values

* Displayed only when a single process is chosen from the Process drop-down list.

Available functions

Functions

Description

Refine search

Start a new statistical search

Save as view

Save the current report as a view

CSV export

Export the report to a comma-separated value formatted file

Print

Print the report

Data statistics screen

Data statistics report

Columns

Description

Request #

Request number

Created

Request creation date

Requester

Requester

Data

Associated data elements (as defined by the process designer)

Note: The results list allows drag-and-drop reordering of columns. Column order is specific to the user and is retained thereafter.