Statistics

Overview

The Statistics screen allows users to have detailed reports of all the ongoing and closed requests. Users can obtain the following categories of reports:
    Activity statistics that provide views of the various requests and actions in real time or during a specified time period
    Data statistics that detail the data information per process with filtering capabilities
Statistics settings (such as the number of items to display in a report) are configured in the Statistics section on the Portal tab in the Administration Module Configuration Panel (see Statistics in the WorkflowGen Administration Guide for more information).

Activity

Activity statistics form

The activity form allows the user to create views and reports related to the requests in progress (in real time), as well as requests in any previous timeframe.
Fields
Description
Period
Filter by a predefined period
Or from... to...
Filter by user defined period
Folder
Filter by process folder
Category
Filter by process category
Process
Filter by process name
Version *
Filter by process version
State
Filter by request in Test mode, Active mode, or all modes
Data *
Filter by process data values
* Displayed only when a single process is chosen from the Process drop-down list.
If the period chosen is Real time, then the report will be based on requests in progress only.

Activity report: real time

Available functions

Functions
Description
Refine search
Start a new statistics search
Save as view
Save the current report as a view (see Views)
Print
Print the report

Requests

General

    Number of requests in progress
    Number of overdue requests in progress
    Number of requests in progress with overdue actions

By requester

    In progress
    In progress with overdue
    In progress with overdue actions
Displays available: data table, bar chart, pie chart

By process

    In progress
    In progress with overdue
    In progress with overdue actions
Displays available: data table, bar chart, pie chart

Actions

General

    Number of actions in progress
    Number of overdue actions in progress
    Number of actions to assign
    Number of actions to take on (team actions to do but not yet assigned)

By participant

    In progress
    In progress with overdue
Displays available: data table, bar chart, pie chart

By process

    In progress
    In progress with overdue
    In progress with overdue actions
Displays available: data table, bar chart, pie chart

Activity report: by period

Available functions

Functions
Description
Refine search
Start a new statistical search
Save as view
Save the current report as a view
Print
Print the report

Requests

General

    Number of different requesters
    Number of requests in progress
    Number of overdue requests in progress
    Number of requests in progress with overdue actions
    Number of closed requests
    Number of closed requests with overdue
    Number of closed requests with overdue actions
    Average of realization duration (all requests)
    Average of realization duration (except overdue)
    Number of requests per day
Results may vary depending on the parameters of the statistics that you filter.

Top process

    Request (number of requests per process)
Displays available: table, bar chart, pie chart

Participants

Request volume (by requester)

    Started
    In progress
    In progress and overdue
    In progress with overdue actions
    Closed
    Closed and overdue
    Closed with overdue actions
Displays available: table, bar chart, pie chart

Action volume (by participant)

    In progress
    In progress and overdue
    Closed
    Closed and overdue
    To assign
    To accept (team actions to do but not yet assigned)
Displays available: table, bar chart, pie chart

Action duration (by participant)

    Completion
    Completion except overdue
    Accepted
    Accepted except overdue
Displays available: table, bar chart, pie chart

Data

Data statistics form

The data statistics form lets you create reports based on the data of a current process.
Fields
Description
Period
Filter by a predefined period
Or from... to...
Filter by user defined period
Requester
Filter by the requester
Process
Filter by process name
Version *
Filter by process version
State
Filter by request in Test mode, Active mode, or all modes
Status
Filter by request status
Displayed data
Choose data items to display in the report (with data selector)
Data *
Filter by process data values
* Displayed only when a single process is chosen from the Process drop-down list.

Available functions

Functions
Description
Refine search
Start a new statistical search
Save as view
Save the current report as a view
CSV export
Export the report to a comma-separated value formatted file
✏️ Note: You can use a different separator based on your language and/or culture if needed, but this must be configured by a WorkflowGen Administrator.
Print
Print the report

Data statistics screen

Data statistics report

Columns
Description
Request #
Request number
Created
Request creation date
Requester
Requester
Data
Associated data elements (as defined by the process designer)
The results list allows drag-and-drop reordering of columns. Column order is specific to the user and is retained thereafter.
Last modified 8mo ago