SENDMESSAGE Workflow Application

Overview

The SENDMESSAGE workflow application lets users send SMS notifications using the Twilio SMS platform; to use this application, you’ll need to set up an account on the Twilio website at https://www.twilio.com/sms.

How it works

The SENDMESSAGE application requires two parameters (BODY and TO) and associating these with their corresponding IDs.

The values that correspond to the ACCOUNT_SID, AUTH_TOKEN, and FROM parameters are required to connect to Twilio, but these are generally configured in the Instant messaging section on the General tab in the Configuration Panel. However, if they've been configured in the SENDMESSAGE action in the process, these values will override any corresponding values set in the Configuration Panel.

Parameters

Required parameters

Parameter

Type

Direction

Description

BODY

Text

IN

Message text

TO

Text

IN

Recipient’s phone number, which must contain the country code (using a + before the country code is optional, e.g. +15551234567)

Optional parameters

Parameter

Type

Direction

Description

ACCOUNT_SID

Text

IN

Account security identifier *

AUTH_TOKEN

Text

IN

Account authentication token *

FROM

Text

IN

Sender’s phone number, which must contain the country code (using a + before the country code is optional, e.g. +15551234567) *

MESSAGE_SID

Text

OUT

Alphanumeric code returned to identify successfuly sent messages; for more information, see https://support.twilio.com/hc/en-us/articles/223134387-What-is-a-Message-SID-

ERROR_MESSAGE

Text

OUT

Message returned in case of error; for a list of Twilio error messages and codes, see https://www.twilio.com/docs/api/errors/reference

ERROR_CODE

Text

OUT

Error code returned in case of error; for a list of Twilio error messages and codes, see https://www.twilio.com/docs/api/errors/reference

* These parameters must be associated to a Twilio account.